ZIYA — TERMS OF SERVICE
Last updated: 22 August 2026
ABOUT THESE TERMS
These Terms of Service apply to purchases made through the ZIYA online store.
ZIYA is operated by an Australian sole trader.
By placing an order through the website, you agree to these Terms to the extent permitted by law.
These Terms do not exclude or limit any rights you have under the Australian Consumer Law or other applicable legislation.
PRODUCTS
ZIYA aims to ensure that product descriptions, images, colours, measurements and other information displayed on the website are accurate.
Colours and appearance may vary depending on your device, screen settings, lighting and photography.
Product availability may change from time to time.
PRICING
All prices displayed on the ZIYA website are in Australian dollars (AUD) unless otherwise stated.
Prices may change before an order is placed.
The price applicable to your order is the price displayed at checkout at the time the order is submitted, subject to any obvious pricing or technical error.
ORDERS
When you place an order, you are making an offer to purchase the selected products.
An order may be unable to be fulfilled if a product is unavailable, a significant technical or inventory error occurs, payment cannot be successfully processed, there is a genuine pricing or listing error, or the order cannot reasonably be fulfilled.
If ZIYA cannot fulfil an order that has already been paid for, we will provide an appropriate resolution, including a refund where required.
PAYMENTS
Payments are processed through the payment methods made available at checkout.
ZIYA currently uses Shopify Payments for online payment processing.
Payment methods available may vary depending on location and other factors.
SHIPPING
Orders are processed within 2 business days before dispatch.
Shipping timeframes vary depending on the shipping method and destination.
For full details, please see our Shipping & Delivery Policy.
All delivery estimates are estimates only and are not guaranteed delivery dates.
RETURNS AND REFUNDS
ZIYA's returns and refund procedures are set out in our Returns & Refunds Policy.
Nothing in these Terms removes or limits any consumer guarantee or remedy that applies under the Australian Consumer Law.
CUSTOMER INFORMATION
Customers are responsible for providing accurate information when placing an order, including their name, email address, delivery address and contact details.
If incorrect information results in a delivery problem, additional costs or delays may occur.
WEBSITE USE
You agree not to use the ZIYA website for unlawful purposes, to attempt unauthorised access, to interfere with website operation or security, to submit false or misleading information, or to engage in fraudulent activity.
INTELLECTUAL PROPERTY
Unless otherwise stated, content on the ZIYA website, including branding, logos, photographs, graphics, written content and other original material, belongs to ZIYA or is used with permission.
You must not reproduce, copy, modify, distribute or commercially exploit ZIYA's content without permission, except where permitted by law.
WEBSITE AVAILABILITY
ZIYA aims to keep the website available and functioning properly but does not guarantee that the website will always be available, uninterrupted or error-free.
LIMITATION OF LIABILITY
Nothing in these Terms excludes, restricts or modifies any liability, consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified.
To the maximum extent permitted by law, ZIYA is not responsible for losses arising from circumstances outside its reasonable control.
CHANGES TO THESE TERMS
ZIYA may update these Terms from time to time to reflect changes to the business, website or legal requirements.
The version published on the website at the time of your order will generally apply to that order, subject to applicable law.
CONTACT
If you have any questions about these Terms or an order, please contact:
ziiyaheadwear@outlook.com
